Refund policy
Return & Refund Policy
All sales are final. At this time, we do not accept returns or exchanges.
Because many of our items are handmade, made to order, or custom made, we are unable to accept returns for change of mind, sizing preference, or buyer’s remorse.
If your item arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at admin@aboveall-love.com with your order number and clear photos of the item and packaging. We will review the issue and work with you to find the best solution, which may include a replacement, repair, refund, or insurance claim depending on the item and situation.
If we are unable to fulfill an order, we will notify you and refund the unfulfilled item in full. Shipping charges may not be refundable unless the issue was caused by us or the order was damaged, defective, or incorrect
Please note that damaged items may be covered through shipping insurance when applicable. Claims must be reported promptly so we can file the issue within the carrier or insurance timeline.
Custom orders, personalized items, 3D printed items, and handmade made-to-order items are final sale unless they arrive damaged, defective, or incorrect.
If you have any questions before placing your order, please contact us at admin@aboveall-love.com.